This service is available on the Explora and single-view HD decoders.

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Look at your satellite dish to see if it may have been knocked out of position by a heavy wind or a falling object. If the dish seems to be out of position but not broken, call your satellite company to have it aligned. If it is bent or the feed horn is bent or broken, the dish is bad.

To get a satellite dish aligned correctly, you must maximise the signal on three plains.